Frequently Asked Questions
PINES library cards are free to all residents of Georgia, including those who live in areas of the state served by a library that does not participate in the PINES network. People who attend school, own property, or are employed in Georgia but who live out-of state are also eligible for a free PINES card. Most PINES cards are valid for two (2) years from date of application. Library card applicants need to come to any one of our libraries and complete and sign an application form. Identification must be presented to register for a library card. Proper ID must include a current Georgia address. Examples of acceptable ID include:
- A current, valid driver's license
- A current, valid voter registration card
- A check with a pre-printed address
- A utility bill, tax receipt, lease, or mailing that shows the user's name and current address.
Georgia property owners who do not reside in the state may be required to show proof of ownership such as a tax bill or deed. Persons employed in Georgia or attending school in Georgia but who live out-of-state may be required to show proof of employment or enrollment. Out-of-state cards are available for an annual fee of $25.00.
There is no minimum age for a child to receive a PINES card. A parent or legal guardian must register for his or her child, if the child is under 18 years of age. The parent or legal guardian needs to show his or her own proper identification to register a child, and he or she must sign the child's application. A child's parent or guardian is responsible for materials borrowed by his or her child.
Can I Log Into My Library Account From Home?
Yes.
- Go to http://pines.public.lib.ga.us
- Click on "My Account"
- Enter your PINES card number and your Pin. Note that the Circulation Department will have to generate a temporary Pin for you to begin using your online account.
- The first time you log in, you will be prompted to use your 14-digit library card number. You may continue using this number or optionally create a new (and easier to remember) user name. PINES will ask you to change your password at this time.
Yes.
- First Log In To Your Pines Account (See Above).
- Click "Items Checked Out", then "Renew".
- Note that you would follow the same general procedure to view items on hold and view fine information but look for the appropriate link on the "Account Summary" tab. The Account Summary tab looks like this:
Note that fines may be paid at the Circulation Desk at any of our locations. Click here for a schedule of charges.
How Can I Change/Create My PINES PIN Number?
You will need to call the Circulation Department to have them "reset" your Pin Number. They will give you a temporary pin, which you can then log in with. You will be prompted to change the temporary pin as soon as you sucessfully log in. The number to the Circulation Desk at Headquarters is (770) 473-3850 but any of our Branch Locations can also reset your Pin for you.
Book Bags are a new function built into the online catalog. Book Bags can be used to maintain a list of books you have read or would like to read. You can opt to make your book bag public and share with friends or keep it private. Book clubs may find it useful to create a book bag of items on your wish list. For more information see PINES Help.
Interlibrary loan is a service that provides articles, books, and other materials from other libraries, usually those not affiliated with PINES. Interlibrary loans can be initiated at any of the Clayton County Libraries. More information about the service is available here
How Can I Get The GALILEO Password?
There are two ways. The easiest way is to log in to your PINES Account and click the GALILEO Link in the bottom right hand corner of the page. If you are unable to login, you may also call any of our Branch Libraries.
Does The Library Have Meeting Rooms For The Public?
Yes.
The Library System has multi-purpose rooms available to non-profit organizations for educational and cultural activities. For additional information contact the library branch where you wish to meet.
Branches with Multi-Purpose Rooms: Headquarters, Lovejoy, Morrow, Forest Park and Riverdale. Headquarters Library has a small conference/board room that can also be reserved by non-profit organizations.
All six branches of the Clayton County Library System provide Georgia voter registration forms. First Time registrants must provide a photo ID, current utility bill, bank statement, government check, paycheck, or other government document that verifies name and address. Form may be completed at the library and will be forwarded to the Voter Registration Office or registrants may take the form home and mail it in the provided pre-paid envelope. If you need further assistance or want to participate in voting early please visit:
Clayton County Voter Registration Office
Clayton County Board of Elections & Registration
121 S. McDonough Street Jonesboro, GA 30236
Telephone: (770) 477-4572, Fax: (770) 477-4521
